Excellent communication during the process, prompt service and clear competitive pricing. What's more, issue was resolved successfully. Highly recommend.
At Kobu Smart, innovation drives everything we do. We understand that for organizations to thrive and achieve sustainable growth, they must operate with agility and precision.
Our services include IT Managed Support for seamless operations, robust Cybersecurity Solutions to protect against threats, systems to enhance collaboration, and IT Training to upskill teams. We also provide Proactive Equipment Monitoring and Helpdesk for quick issue resolution, tailored IT Solutions and Projects for scalability for rapid problem-solving. Partner with Kobu Smart to optimize your IT environment and achieve your business goals with confidence.
Check below about our services
Support your employees with our dedicated service desk.
Protect your data, identities and endpoints from cyber threats.
Peace of mind round the clock with extended service desk coverage.
Provide a consistent user experience while ensuing protection.
Realise value with the on-going management of your cloud and network infrastrucutre.
Build your end-to-end service management process.
Our Consultancy team have specialist knowledge across the Microsoft and Google Products
Know exactly what you are paying for each month
Unlimited access to our Global Service Desk
All Engineers are certified by our vendors
Across a range of IT managed services
We are compliant and following procedures of ISO 27001, 9001 and 14001 certified
Discover the possible questions before to hiring us for taking care of your business
Managed IT services refer to the practice of outsourcing certain IT functions to a third-party provider, known as a Managed Services Provider (MSP). These services can range from infrastructure management, network monitoring, cybersecurity, to cloud solutions and helpdesk support. The primary goal is to alleviate the daily operational burden from businesses, allowing them to focus on core competencies while the MSP ensures that their IT environment is stable, secure, and up-to-date.
A managed service provider (MSP) is a company that remotely manages a customer’s IT infrastructure and/or end-user systems on a proactive basis, typically under a subscription model. MSPs offer a range of services including network management, cybersecurity, data backup, cloud services, and technical support. By partnering with an MSP, businesses can offload IT operations, ensuring that they receive consistent IT support and often benefiting from advanced expertise, technologies, and best practices
Choosing the right managed service provider (MSP) involves:
– Identifying Your Needs: Understand your current IT infrastructure, challenges, and specific needs.
– Reputation and Experience: Look for MSPs with a solid reputation, customer testimonials, and experience in your industry.
– Service Offerings: Ensure the MSP offers the specific services you need, whether that’s cybersecurity, cloud management, or network monitoring.
– Response Time: Check their Service Level Agreements (SLAs) for response and resolution times to ensure they meet your expectations.
– Security and Compliance: Ensure they adhere to industry standards and can help your business maintain compliance with relevant regulations.
– Scalability: Choose an MSP that can adapt and scale services as your business grows.
– Communication and Reporting: Effective communication is key. The MSP should provide regular reports and be easily accessible.
– References and Case Studies: Request client references or case studies to gauge the MSP’s track record.
– Pricing Structure: Understand the pricing model, whether it’s flat-rate, per-device, or another structure, and ensure there are no hidden fees.
– Cultural Fit: IT provider should align with your company’s values and culture for a harmonious partnership.
Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.
hello@kobu-smart.com
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